FAQs
GENERAL QUESTIONS
You have questions, and we have answers.
1. What is the minimum order quantity (MOQ)?
At Sportiqe we have 144 piece minimums on all custom orders. This minimum order quantity is per style/per color/per graphic. Graphics cannot be split across different style/colors/etc.
2. What is your product priced?
Our pricing is based on the type of garment, quantity of units, and number of graphic colors and locations. Our team of expert in-house designers also assist you with your graphics, free of charge. Please contact sales@sportiqe.com for access to our price lists.
3. What are the requirements to begin a design?
Before we launch into mock-ups, we’ll need your logos or designs in vector format (.ai, .eps, or .pdf). If you don’t have any design direction, don’t worry! We have an in-house creative department that will work with you to design something unique to your brand on on-trend. Just please note that our team needs high-resolution files for any logos or images that you provide.
4. What if I want to see a printed sample prior to production?
Pre-production samples are not included in every order. For a fee, you can add a pre-production order. Orders of 288 pieces or more will be credited the $150 pre-production fee.
5. How often do you come out with new styes?
Sportiqe carries popular core styles year-round, and we introduce new seasonal collections twice a year, once in the Spring/Summer window and another in Fall/Winter.
6. What is your payment policy?
Your first order is by credit card and charged when the order ships. We can also work with your Accounting Department to set up net 15-30 day terms.
7. Can I see some samples of your blanks?
We're happy to provide blanks. Simply complete our sales form and we will contact you as soon as possible.
8. Do you sell blanks?
Of course, we do! Blank catalog and pricing is available upon request. Please email sales@sportiqe.com
9. What is your lead time?
Our lead time is 30 days or less for in-stock apparel. Our headwear lead time is 90 days.*
*Lead times may vary based on seasonality
*Lead times may vary based on seasonality
10. Do you offer price breaks?
All printed orders require a 144 piece minimum. Price breaks start at 144, 288 and 500 pieces. Pricing on orders over 500 pieces will be quoted based upon artwork.
